Flow — Support 👋

Need help? If you're having issues with Flow, we're here for you. Send us a message below or email us directly — we'll respond as soon as possible.

📝 Contact Us

Your message will be sent directly to our support inbox. If you don't hear back within 24–72 hours, please email us directly at the address above.

🛠 Common Issues

  1. App not loading or crashing
    Try: closing and reopening the app, updating to the latest version, restarting your device. If the issue continues, email us with your device model, iOS/Android version, and a screenshot or screen recording.
  2. Data not syncing
    Make sure you're logged into the same account and have a stable internet connection, then pull down to refresh or restart the app.
  3. Categories or features not working
    Tell us exactly what you were doing and send a screenshot if possible. We fix bugs quickly and push updates regularly.

💡 Feature Requests

We build Flow with user feedback. If you want something added, email us with "Feature Request" in the subject line. We read everything.

🔐 Privacy Questions

We take privacy seriously. Read our full policy here: xinthewild.github.io

📩 Contact

For all support requests: kai.x626@icloud.com

Typical response time: 24–72 hours

🧠 Tip

When reporting a bug, include what you were trying to do, what happened instead, and screenshots if possible. This helps us fix things faster.